It's been multiple times that FedEx claim to make attempts to deliver when only one attempt was made and then they hold your package at their center and they don't choose a center closest to your home. So tired of driving to go get a package that I placed for home delivery.
These drivers lie about the attempts. I was home all day when they claim to have attempted to make a delivery and this is why I know they lie, not sure what the quotas are for FedEx employees, but the customer should not be a part of some quota, I just want my package, you can't even call to have them redirect to the center closet to your home either, service sucks! When I checked online after one attempt the door tag says one attempt but online says delivered and they know they didn't deliver anything, so dishonest!
I actually thought maybe one of my neighbors stole my package, to find out that FedEx had it and lie about the delivery attempts. I checked the camera outside the door and nothing was ever delivered and only one attempt was made.
Product or Service Mentioned: Fedex Home Delivery Service.
Reason of review: Poor customer service.