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I was lied to from the beginning. Told to set up an account with a credit card and my brother could ship anything to me so that I would be billed.
He took a package to one location, and they didn't even ship items. He then had to drive 40 miles out of his way to find a shipping location.
Once he got there, they claimed my account didn't show up in their system, so he had to pay for the shipping.
I was quoted $97.50 to ship the package and ended up paying $316.38. They charged him a special fee because it was an Office Max location. (Boy what a scam they have).
Don't trust anything OFFICE MAX or FEDX say, it's all LIES!!!!!!!!!!
All they say is I'm sorry, I'm sorry,.Oh and I have to wait till I get the invoice in a week to get any reimbursement, and it come in a form of a check. So another week for money tied up on something that should no have happened
Monetary Loss: $94.
Preferred solution: Price reduction.
FedEx Cons: Dont ever use.