Fedex - Lost crate during customs clearance
I wasn't aware of this was a consistent issue. A month ago a package ( wood crate) was ship from Italy.
The package was last scanned at the main Memphis hub. Today I was told the pkg is lost. I've sent fotos of the goods inside and the small crate , which it has my name written big ,with permanent marker. How is it possible goods could possible get lost in a very secure location as their are doing custom clearance.
Those goods are very valuable for us. We spent over $7K and wait 3 months to get it. Those are parts for pasta machines that customers are waiting for months for it. I was wondering.
Is it possible for someone like me to come to the giant warehouse and try ti visible look for my goods? PLEASE HELP
Review about: Fedex Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $7000.
Preferred solution: Allow me to come to Memphis and check my goods at Fedex lost and found. I have pictures..
I liked: Nightmare.
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