Was guaranteed and promised by two different FedEx representatives my package would be at my house and never showed. Called the next day and they "had absolutely no idea where my package was".
The worst part, the place that it was originally shipped from is 30 minutes from my house. So in a span of 15-30 miles they totally LOST a dog house. Now it's my 7th time calling customer service and keep getting "your call cannot go through".
Never ever shipping with FedEx again. Their promises mean nothing and somehow they managed to lose a full size DOG HOUSE.
Monetary Loss: $60.