Update by user May 27, 2015
I had a package shipped to me overnight express on Friday. It was in the local dispatch on Sat at 10am.
They did not deliver and it was a holiday weekend. On Tuesday, driver said attempted delivery at 10am and that I was not home and office was closed. NOT TRUE! I called the supervisor who would said package would be delivered by 5.
It was not and when I called Mike back, he said it would not be delivered till Wed. Today driver said attempted delivery at 10am and I was not home and office was not open. AGAIN FALSE. Just called Fedex and they said they would redeliver today...
We will see...this happens all the time in Philadelphia. USE ANOTHER SHIPPER
Original review posted by user May 27, 2015
An important package was shipped overnight express to me on Friday. Arrived at local dispatch Sat 10am.
It was noted delivered. Driver said tried delivery on Tues at 10am & I was not home and apartment office was closed. Both UNTRUE! Called supervisor who assured it would be delivered on Wednesday and when I said I wanted it that evening he hung up on me.
Same thing happened on Wednesday. Now they say they will re-deliver today. We will see. This thing happens all the time with FedEx in Philadelphia!
Why do vendors still use the awful delivery service. 100 words is tough.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Companies: STOP USING FEDEX!.
I didn't like: Failed delivery service, Lack of communication, Customer service, Slow delivery, Non-delivery of shipment.