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Customer service

The depot near the airport used to have good service, and the counter ladies were very helpful. No longer.

They screwup everything and can't get important information straight. Our packages are important, and they treat the customer as if they're doing us a favor. F**k 'em. If I have an important package, FedEx should treat the situation accordingly.

Potentially, all packages are important. But these slugs in Medford don't give a rip, and neither does their 800 FedEx line with foreign operators you can't understand. One frustrating instance after another with these jerks.

I'm just trying to get them to follow their own policies. What a boondoggle FedEx is!!!

This person wrote the review because of poor customer service of shipping from FedEx. Reviewer claimed that he or she lost $50 and wants FedEx to "reply with written company policies on shipping, hold for pickup, et. al".

The most disappointing in user's experience was very poor customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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