Do not use Fedex for any reason whatsoever-their accountability and customer service is horrible. I have received and shipped many, many packages from UPS, and have never had any trouble.
A vendor was sending me a very expensive and urgent package with 2nd day delivery, but Fedex COMPLETELY mismanaged the package! First, they went to the wrong address and obtained a completely wrong signature from a person I do not even know. I called Fedex to see where the package was, the rep. brushed me off and said, 'looks like it's already been delivered to so-and-so.
we have a signature to prove it." I immediately explained (panicked!) that I did not recognize that name, and the rep. just casually mentions that it must have been delivered to the wrong person. They then had to go find the package, pick it up again, then the very next day when I failed to get the package, the second rep. I called said that the package had not even left the facility to be shipped out to the correct address!
Now, I am currently waiting to even receive a package, I have to check and see whether it was tampered with (seeing as how they delivered to the wrong person) because of the expensive nature of the package, and even now, they refuse to give me a tracking number that is correct (they kept insisting that because the package was "signed" for, technically it is a completed delivery) and all I have to go on is their very unreliable promise that this package will get to me.
By the way, the package was sent out on Friday of last week, it is currently Thursday of the next week. HORRIBLE SERVICE!
Product or Service Mentioned: Fedex Delivery Service.