for once I paid for shipping by Amazon to get it quicker than their free super saver service. I ordered it Friday afternoon; Sunday evening Amazon tracking indicated that it left Phoenix(a 6-hour drive from Albuquerque where I live) but no further tracking until Thursday, when it arrived in New Berlin, WI!
To their credit Amazon refunded the $6.49 shipping I paid, but that doesn't get me the new phone I badly need(another unhappy user of an AT&T phone).
Over 24 hours later the package has now left Wisconsin.
Where to next? Not my first, or worst experience with FedEx