Not resolved
Customer service
Product or Service Quality

Today ,6/6/18, one of your genius delivery people tried to stuff a 50 pound box into a 20 pound delivery box.It is a drop box that I provide if the driver does not want to drive up to the house or we are not home.In the process he/she managed to tear the lid off my 2 x 3 x5 plastic delivery box.All other delivery people bring such large items up to the house and leave them on the porch.This is the third time that I have encountered problems with your delivery process.Twice before the del. person left our packages in front of the garage exposed to the weather when the covered porch lay a mere 15 feet away.This is the last time that I will tolerate such stupidity for when I see your truck on my property I will deal with the problem the old fashioned way .Maybe your person does not understand "customer SERVICE".Afterall that is what you sell -is it not ??

M Garitta

Product or Service Mentioned: Fedex Vehicle Driver.

Reason of review: Problem with delivery.

Monetary Loss: $50.

Preferred solution: Hire people with a brain instead of people that are in a hurry to finish the route..

I didn't like: Poor delivery practices-very poor.

Company wrote 0 private or public responses to the review from Jun 06.
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