Today on Friday September 6,2013 I knew I was expecting a package that I ordered from Wal*Mart it was a dresser an a bed frame.Now as far as I am concerned Wal*Mart only ships through FedEx if you are doing their "ship to home" option.
So I didn't have another choice. I heard a knock at the door around 11:40am, I opened the door there was no one there I looked around and there was a big box next to the door and I figured he went down to get the other one. (I live on the 3rd floor of a apartment building) So I stood there holding the door open like an nice person, waiting for him. Here he comes but with another FedEx driver.
I say "Thank You So Much" And this is what I get out of his mouth, In a rude vocie. "We are not a moving company, we only go one man per truck" I replied "Im sorry, Wal*Mart only ships through you guys when you order online" He says, "Yeah, Okay" And THROWS a business card at me for a moving company and walks out without having me sign for the package or anything. Are you serious right now? I am very upset about this and am trying to get this message out there because for two reason, Number one I just moved to this area and he has always been the driver for this area and I always order thing online and I never want to see his face again, and number two because that has to be the worst customer service attitude I've ever experienced in my life!
You work for a delivery company, If you don't want to be burdened with stairs, scary dogs, weird people, big boxes, heavy boxes etc. DONT WORK THERE! I don't know this drivers name or anything but I know they have a way to track what drivers have what route and I need that done and I want something done about this. I don't want that man delivering to my house ever again.
If you don't want to work hard and be challenged everyday then please work somewhere else.
I am trying to contact anyone that can help me get this issue fixed.