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Original routing Spain to London UK.

FedEx enter Londonderry and send parcel there. Eventually contact me for correct address (one week in Londonderry) and promise prompt delivery.

Send carton to Uk via Dublin.

Uk return it to Dublin.

I call them to point out their mistake and am promised Sat am delivery.

They deliver carton to Londonderry where it is stuck as they do not work weekends in their customer support area.

I will not see until Friday at the earliest as I am now away--I told them that

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 05, 2016.
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