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To Whom It May Concern:

I have no idea if this is the correct place I should be complaining to but I do have a complaint. This concerns the poor box my order came in. Shipment: 285079****6203

I am an avid catalog and online orderer from way before the Covid Era and have had very few problems with any orders I made and/or received...and believe me when I tell you I received a lot of packages in my time!

This girl can shop and is the sharpest clicker around. But for some reason, here lately, the boxes that have been left at my door are now having to be brought in quickly, not because of Porch Pirates, but because the Home Owners Association has been complaining the boxes have been looking like they came through *** before they got delivered to me and they are making our neighborhood look bad! I just received a box today and it looks like it was kicked up onto the truck as there is a nice boot hole on the side and it was kicked hard enough it punctured the cooling bag that was trying to protect my order. Thank goodness I was home and picked up the box before the HOA saw it and before any more damage was done to my order because you know, here in Texas during the summer, or the fall, or, well, any season, a cooling bag is worth its weight in gold.

So, I just thought you might need to know this information as I am sure I am not the only one who is suffering with "damaged delivered boxes stress syndrome". There is no medication that I know of but the only cure I've been told about can only come from you, my Fed Ex friends. Thank you so much for your time.


Marsha Haywood

ps I tried to send you a copy of the picture I made of this box but this format would not accept it. Too was a doozie!

User's recommendation: I think FedEX is good....just having some problems.

Product or Service Mentioned: Fedex Home Delivery Service.

Preferred solution: Just passing along information..

FedEx Pros: Friendly delivery people.

FedEx Cons: Shipping boxes are squashed and hardly together.

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