Ms. Palmer has been VERY RUDE and VERY NASTY each time she comes to our office.
(She has no problem helping herself to the candy at my desk but REFUSES to say hello when I speak to her.) I have tried (on several occasions) to assist her in rerouting packages that do not belong to our office, only to have to deliver them MYSELF. Her last comment upon telling her it was not our package was "That's not my problem." She has caused a scene in our office twice now. Ms.
Palmer has made it clear that no matter how kind I am to her, she will continue to be ill mannered and RUDE. She is verbally combative and aggressive.