Never ship to the Philippines with FedEx after 3 months of being lied to and having to hire a lawyer in the Philippines my package was finally delivered by FedEx. I spoke with managers and so called CEO Assist Tanya Lawrence (nasty useless person) who could only say its a customs issue.
I asked over and over again for them to call area and regional managers in the Philippines to get this resolved and all they could refer to was the time difference. Being an ex DHL customer Service employee I know this is a crock of @#&*. The real issue is that the employees in the Philippines are lazy liars and good for nothing.
My company is PEZA registered which allows duty free shipments but the Philippines ignore this fact. The icing on the cake is that FedEx refuses to refund my shipping charges how dare them, shame on you FedEx.
Monetary Loss: $210.