I sent 2 used iPhones via Fedex to Vietnam in July 2010.The custom blocked the shipment stating that they do not accept used phones into the country.
Then they went into the effort of requiring written authorization by both the recipient and sender in order for the package to be return. Once their so-called completed paperwork was done, they had the nerve to send me back useless items of a hooded sweatshirt, nutrition mini dv tape, and a VHS tape! Fedex claimed that the wrong airway label was placed on my package. This is such BS because who would send these *** items internationally costing $90 shipping!
After 2 weeks of investigation by Fedex, they claimed to have found my package but there was only 1 iPhone instead of 2! This is to show that Fedex has very little security in safeguarding your package internationally with thieves and corrupt personal working for Fedex.
I am sorry, Fedex, but you lack integrity within your organization and I cannot entrust you with package.The best resolution that can be done is to submit a claim and get reimbursement after months of hassle with paperwork, wasted time, and headache in dealing with the issue!!