This sucks, this happened to me today. I took off work today to make sure I received the shipment. I was sitting in the living room with my dogs (who go crazy if someone makes any noise near our house)... 11:34 am I get an update saying "customer unavailable not home will attempt 2nd delivery tomorrow"... uhhh WTF... I look outside and sure enough there is a door tag on my door.
Guy must have been a ninja to not raise my dog's alarms. Definitely did not ring the doorbell or knock on the door as I was right inside maybe 10 feet away, doorbell works fine and my door is definitely wood so knocking shouldn't have been a problem assuming he has hands which as a delivery driver I'm sure he does.
Just embarrassing for fedex and frustrating for me. I called and called and got through to supervisors and finally they connected me with my local station that dispatched the driver. I filed a formal complaint about the driver and stated my case, they said they are going to talk to the driver and find out what happened then they will call me back tomorrow. We'll see if that ever happens.
The guy must have been in a pissy mood or something not to bother ringing the doorbell or knocking. It's just rude, it's the equivalent of a waiter not asking what you want to drink or eat, but instead just walking by you as if they don't care that you spent money and are paying their bills.
I got two packages (no signature required) delivered in the last week and he did the same thing - didn't knock or ring the doorbell, just threw the package on the ground and left. Inconsiderate ***, no wonder all he could amount to is being a delivery driver.
I'm sure it's just that the driver in my area is a *** / terrible at his job, but FEDEX needs to take action here. A google search turned up thousands of similar complaints. I have a hard time believing that all of these complaints are lies, and I know for sure that I was home when the driver hung the tag on my door - he could probably see me through the window while he was walking by in his ninja outfit. ***.
Monetary Loss: $2000.