Not resolved

I've had a business account with FedEx Express for over 15 years. I've had no problems till my last package which was supposed to be delivered the second business day.

Tracking the package on FedEx tracking, three days after the scheduled delivery, I found out that the package did not move out of FedEx facility, offering no reasons and without any notifications of any kind or any future scheduled delivery.

I do suspect that a case of illegal profiling to suspend this delivery in lieu of personal gain, is the motive. The FedEx Express office responsible for this is located in SOUTH HOLLAND, IL 60473.

Reason of review: Problem with delivery.

I didn't like: No accountability or follow-up, Ignoring my calls and emails, Delivery manager, Office support, Excuses and lack of resolution.

Company wrote 0 private or public responses to the review from Jun 21, 2015.
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