Product or Service Quality
Turnaround Time
Value for money

What has happened to FedEx? My pkg was sent overnight last Thursday.

I received a notice that it would arrive by 8PM Friday. They failed to deliver. Nothing was sent on Saturday. I spoke to a representative on Sunday and I was told it would arrive by 10AM Monday.

Tracking indiucated it was picked up at 9:02AM. When it had not arrived by 11:30, I called again. Automated system indicated delivery by 8PM this evening. Totally unacceptable!

Again spoke to tracking representative.

You can no longer use FedEx if it absolutely, positively has to be there. Ridiculous.

Product or Service Mentioned: Fedex Overnight Delivery Service.

Reason of review: Order processing issue.

I didn't like: No sense of urgency.

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