I am going through a nightmare. FedEx customer service is the worst. I paid $100 to ship to India from UAE, it is already delayed by 7 days, and no help from FedEx. I have sent 7 emails to India FedEx customer service and made multiple calls, no response. They don't even reply back to your emails. It's like "thanks for your money, now ***k off". This company is living in stone age. My suggestion - stay away from FedEx.
People who sit in In house clearance team is useless people who dint bother to reply on email nor pick call or call back.
They should be in some Govt office where they do not work always be away.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: No updates on my shipment, no call back, no emails, repeated calls to support no luck as of now..
I didn't like: Lack of accountability, Shipment or customer service rep.