My first experience with fedex was here in Surrey BC. Had a package arriving from Wa state.
medical supplies, the Fedex customs agent had no idea what the item was done no check up on the item. Charged me a outrageous customs fees. Then it took over a week with me working and the sender working trying to get this sorted. All the time, no one at the Fedex office would even look into the matter.
And try and resolve this for me. Finally It got resolved. And not even a aplogy for their agent mess up. Second a package arriving form Toronto, no tracking at all from the time the package left to it still pending arrival.
there is serious probelms with this co.
and it as a courier co on the whole. I will never knowingly use there service PERIOD> something seriously needs fixing with this slack A co.
Reason of review: Order processing issue.