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Turnaround Time

Many of my packages shipped to me via FedEx never are delayed based on the tracking information during shipping... I am seeing 2-3 or longer days after shipment arrives.

Secondly I have noticed many of my deliveries have had substantial damage to the package and the soft goods inside have been affected.

A recent package delivered is shown on my attachment. To their credit this package was delivered 1 day later than stated. It appears this package was handled by a gorilla.

It is obvious they need to look at their delivery processes and handling facilities. At least if they REALLY want to improve their reputation at least for many of their customers

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Apr 09.
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