Fedex Ground refused to deliver a package because of "road conditions"; they are afraid they will get stuck. It hadn't snowed in 5 days, and was 48 degrees and sunny both Monday/Tuesday.
These are dirt roads and yes there is snow about because it is February in the Colorado Rocky Mountains. A propane delivery truck drove past and another delivery vehicle. My HOA has to plow because of access by fire trucks, should there ever be a fire. It sucks that there is zero recourse for *** to hold packages hostage.
When I called Monday to see if I'd get my package I was told, "unfortunately that package didn't make it on the truck". That package was to be delivered last week, How was it not on the truck ?
Product or Service Mentioned: Fedex Ground Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $120.
Preferred solution: deliver the package ?.