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6.29 (Monday) ordered computer parts from Newegg with overnight delivery. Estimated Time of Arrival was Wednesday. Called thursday. Said rain delayed the package but that it should be there Friday. Friday night I called and they gave me a tracer number, said someone would call me, and that the package would be here Saturday.

Called saturday and had a long talk. Asked where the package went after it "Departed Fedex Facility" in memphis.

Rep said he only has the same information as I do. What?

Finally rep admits it hasn't left memphis but it should arrive by Monday. I ask if he's sure. He says he doesn't know.

Never using this service again.

This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with FedEx. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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aleksey
#1004212

Do you by any chance have the tracking number?

You should be aware of the fact that Newegg does not pay for Saturday delivery and Saturday was Independence Day. FedEx Express is closed on that day and the day before operates on a modified schedule.

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