Customer service
Diversity of Products or Services

I ordered a monitor which was supposed to arrive on 6/16/15. Knowing how lazy Fedex delivery men are, I left a note on my front door specifically saying to leave my package on my back porch.

Lo a behold, Tuesday the day of delivery comes. I wake up at around 12 AM and check my shipping. It says delivered on front porch at around 10 AM. My gut already knew something was wrong.

And surprise I check my front porch and my package is nowhere in sight. I call FedEx multiple times and get the same response. "Not our problem, it was delivered. Someone got it." Yeah that someone wasn't me though.

I'm so lucky I ordered from Walmart who ate the cost and refunded me. If I ever buy something online again I'm going to explicitly request no FedEx shipping or no deal.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

I didn't like: Service, Delivery practice, Poor management.

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