Not resolved
Customer service

We had a Ralph Lauren package coming at a specific date that, granted this package came earlier than expected. It was an expensive order and the package was just left out in the vestibule for anyone's taking.

We were home all day waiting for this package to come, and luckily an honest neighbor knocked on my door and handed me this package. No knock on the door from Fedex, no doorbell, no ringing, just the package left as discarded rubbish outside.

Especially living in an apartment complex, SHAME. How can a d livery service operate which such disregard, incompetence and total lack of care.

Product or Service Mentioned: Fedex Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jun 26, 2016.
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