I've had a package sitting across town in New Orleans for week now!!
This is what their tracking shows!! I called this morning to the Fedex
office to find out when they are going to deliver it. They told me they
would check it out and call me back, I said that is not good enough, I
want the manager's name of the New Orleans terminal and their number
.The guy on the phone said no he isn't giving that to me because he
doesn't have that informtion! BS!!
That location is Saint Rose LA. I googled " fedex saint rose la phone
number" and got a number.
What bothers me are the customer service people that think it is 1960,
that we don't have the internet. We can't find information if they don't
tell us!!Just tell 'em whatever nd get 'em off the phone!
When a company has given poor service the problem can be compounded by
how they handle it when they drop the ball, but if you need shipping in
New Orleans you might try someone else other than fedex!!
Product or Service Mentioned: Fedex Delivery Service.