Resolved
3.8
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Update by user Mar 03, 2016

The package was delivered.

Original review posted by user Mar 03, 2016

I have ordered pre-shampoo and mask for hair. It is supposed to be delivered today.

Just went to the FedEx site to track it and noticed that the package has been delivered. I do not have a package and it's not at the door where they supposedly left it. I have called FedEx to find out what is going on. I was told that I will get a call back in an hour.

That is how long it will take them to figure out were the package is.

I just got call back from FedEx. All I found out is that package was left at the door.

They will keep investigating. Now I have to wait till Monday.

Reason of review: Problem with delivery.

Monetary Loss: $26.

Preferred solution: Let the company propose a solution.

I didn't like: Lost packages.

Company wrote 0 private or public responses to the review from Mar 03, 2016.
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