Not resolved
Customer service
Insurance Quality

This package was sent on 6/22/17 and it is July 11 and we still do not have it. It traveled between Troutdate, Oregon and Kent, Washington twice and then has departed Troutdale, Oregon on several occasions with no destination and chances are, they don't have any idea where it is.

I called Customer Service and she just said I can't tell you why it was sent to Kent, Washington and the US Post Office will be delivering it. Why would USPS deliver a Fed Ex package.

Rest Assured, I will not be using Fed Ex for any personal shipments in the future as this is ridiculous and so very disappointing as I need this stuff before I leave on vacation and probably won't have it. Thanks to Fed Ex!

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $125.

Preferred solution: Deliver product or service ordered.

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