Customer service

I followed my freight delivery for days and was told for one week it was to be delivered today. When I was told delivery was to be put off for three days I was shocked. Your excuses are pathetic....deliver as promised!

I do not understand that your deliveries are limited to certain hours. If it necessary to make your last delivery for the day at 11:00 P.M., Terrific, you can start the next day fresh.

If you are unable to do the job quit.

We are on the border and I believe it is necessary for mandatory drug testing. The effort of your employees is minimum at best.

When you have experiences like this it makes a person less likely to get involved with future purchases....B

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $2000.

Preferred solution: Deliver product or service ordered.

I didn't like: Give lame excuses for their deliberate mistakes, Failed delivery service.

Company wrote 0 private or public responses to the review from Jul 13.
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