We waited for a delivery the whole day. I called customer service after 5pm and he said it would be delivered today!
I tracked the package online again and the status was "FUTURE DELIVERY REQUESTED"! I was so pissed off and called them again but I cannot get specific answer. Obviously, I am not the one who requested for future delivery.. You would expect the customer service to know what happened but nothing, no answer at all!
Why would they do the future delivery request thing if the customer didn't request for it? They just wasted our time.
It is so annoying that they made us wait, no delivery, and no answers as to what happened.. POOR SERVICE!!!
Product or Service Mentioned: Fedex Delivery Service.