Not resolved
Customer service
Product or Service Quality
1 comment

been tracking a shipment from California to myrtle beach sc. took only 4 days for item to go cross country with ground service.

got in south Carolina last Friday and here it is Tuesday and the item still hasn't been delivered! per the tracking number, the shipment has been sitting still ever since Friday. about two prior,I had another shipment from the same location shipped to me per usps and had the item in my hand in 4 days. and this was about 1/3 the cost.

I have contacted shipper and asked that any more shipments to please us another carrier.

this is wrong. for the price, usps is a lot more reliable and has a speedier service!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Slow local service.

Company wrote 0 public responses to the review from Nov 17, 2015.
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I looked and they promised delivery today by end of day..guess what? truck went right by, never attempted to make a delivery..sit here all week needing this delivery!

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