Had a conversation with an employee at a Chicago facility by phone
and was given a number to call that was wrong. I called the next day
to set up a scheduled delivery and I explained that every time I do
business as a receiving party with FedEx there is a problem. We went
round and round on delivery which I had to pay extra for so it was to
their benefit not mine. My question now is does anyone ever listen
to the complaints of customers to make service better? Or is the bottom line only the money they make with cheap service.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
I didn't like: Speaking with chicago facility personnel, Delivery serivce.