Big Pine Key, Florida
Not resolved

I use a mail order pharmacy for work comp medicine and when they get scripts filled it is sent overnight with priority delivery next day ,even Saturdays. I called FedEx because it was 5pm and medicine still hadn't arrived on saturday as e-mail from my pharmacy had notified me of.

The fedex employee after putting me on hold to check location of my medicine told me that my medicine arrived late to where it is now,Tennessee and can not be delivered now til Monday. Needless to say I couldn't believe what I was hearing because they advertise guaranteed deliveries. The employee acted like it was no big deal because they deliver thousands of packages and this doesn't happen often. I thinking, you gotta be kidding me with this excuse!

I am hoping and praying that I can last without having to go to emergency room for a pain shot. This is my medicine that they think is no big deal, I did tell them it was my medicine, guess that it's not important enough?????

Product or Service Mentioned: Fedex Delivery Service.

Monetary Loss: $500.

Company wrote 0 private or public responses to the review from Mar 17, 2013.
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