On May 10, 2014, I went in to Fedex on 38th St, Tacoma, to print 100 copies double sided color. The clerk stated it would take 20 mins.
I paid the $150 to have the job done and said I would return in 30 min. Upon my return, the job was not even submitted. The clerk said that since I left, it wasn't done, that he had to service other customers who were there. I stated that was BS since I already paid and asked for the manager.
When he arrived, I still had to wait for the job to be done, an additional 20 min. To assuage me, the manager stated he would do a discount. For some reason, the computer was slow. I was already late, I couldn't wait.
The manager stated that he was putting in a 15% discount. I was waiting a half an hour for a 15% discount????
I left. When my cc statement arrived the next month, the discount wasn't there.
Monetary Loss: $50.