Not resolved
Customer service

After staying home from work in order to wait for a package, and leaving specific instructions for contact to be let into the building, all I see downstairs is a door tag with that little box "delivery attempted" box checked. And unlike UPS, I can't even pick up my package until the next evening at the local station.

Awful awful experience.

Suggestions: hire competent drivers who make at least the tiniest bit of effort to contact the customer, keep your pick up locations open past 7pm (some people work for a living), and allow same-day pick up for time sensitive packages.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Sep 22, 2015.
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