If you have any shipping options, never use FedEX. Incompetence is key to their service, especially in Colorado.
Check your delivery service for online service. UPS and USPS deliver on a reliable time frame; without bogus excuses and lies from their drivers.
If FedEX is the only option, don't order from that site.
In the past I failed to check on my shipper and was stalled on receiving my shipments whenever FedEX had my product. Demand that your products are in better hands from your online store or simply let them know FedEX is not acceptable and refuse their choice for using them.
Review about: Fedex Delivery Service.