We ordered new cell phones and were assured 2 day delivery. We waited 5 days and on the 5th day at around 6pm my son finds a ticket for pickup at the fed ex office attacked to the porch.
Everyone one was home!!! The fed ex driver never knocked. He was just too lazy to open the little wooden gate and walk less than 2 feet to the door and knock. we called fed ex and we were told that the driver does not have to knock.
Are you kidding me?? What is the point of home delivery if all they leave you is a ticket. So we paid for home delivery and then had to drive across town at 7 pm to get our package!! Once there at the fed ex office, we were given terrible customer service.
The employees were so rude and had a nasty answer for every complaint we made. Will never deal with fed ex again if we can help it!!
Product or Service Mentioned: Fedex Delivery Service.
Monetary Loss: $1200.