I live in an apartment and the managers office recently stopped accepting packages. Since then fed ex has refused to deliver packages.
I got a failed to deliver notification when I had been home all day. No one rang my doorbell or knocked. No attempt was actually made. When I called customer service about it I was told they couldn't do anything without the doortag number but none was left.
Also, that if I submitted a complaint that the driver would be informed of my name and address. Pretty sure my package would arrive damaged if I complained.
Fed Ex has become such a joke lately. This is the 5th package that I have had issues with fed ex over.
Product or Service Mentioned: Fedex Standard Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Unprofessional handling of late delivery questions, Rude customer service, Disinterest in helping.