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I live in an apartment and the managers office recently stopped accepting packages. Since then fed ex has refused to deliver packages.

I got a failed to deliver notification when I had been home all day. No one rang my doorbell or knocked. No attempt was actually made. When I called customer service about it I was told they couldn't do anything without the doortag number but none was left.

Also, that if I submitted a complaint that the driver would be informed of my name and address. Pretty sure my package would arrive damaged if I complained.

Fed Ex has become such a joke lately. This is the 5th package that I have had issues with fed ex over.

Product or Service Mentioned: Fedex Standard Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Unprofessional handling of late delivery questions, Rude customer service, Disinterest in helping.

  • poor service fedex
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When is fedex ever going to address the countless reviews like this... They have a serious driver management problem, and apparently no course of action for disciplining their rogue drivers.

to thennesy Philadelphia, Pennsylvania, United States #1336180

Agreed. They don't care what happens to peoples items.

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