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FedEx shipments (three from Verizon): delivery was attempted at 4pm to a home.Delivery exception slip stated a indirect signature could be given by signing the slip and they would leave at door.

Second delivery attempt failed again at 2pm; same slip given. Called FedEx - "we need a person present to sign" despite what the exception slip stated.

Submitted a complaint to FedEx customer service number to request after 5pm delivery since we actually work away from home, rather than have to drive 30+ minutes to the FedEx facility to pick up after hours; a customer service rep called me back to discuss service recovery at 9:43pm EST when my entire house was asleep.I am realizing why the 2-day shipping was free.

Review about: Fedex Delivery Service.

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Anonymous
#169173

At least they showed up to your house.. We had 3 people home the entire day yet My status says nobody was home to deliver, not even a slip left on the door..boy are they going to love me when I drive down to the office tonight to pick it up because their drivers are too lazy to do their own jobs..

Anonymous
#163538

Oh lets complain and make the driver re route his entire day just to accomodate your work and sleep schedule and risk delivering everyone else's package late! That's a bit selfish no?

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