Review about Fedex Delivery Service from Houston, Texas

Recently mailed some antique glassware and the box arrived broken and with puncture holes in the side.Out of the 30 pieces I shipped, only 15 arrived intact and some of them had mild damage.

I marked fragile all over the box, but my package wasn't taken care of at all. It's like the employee didn't care to make sure my items arrived safely. I lost $380 worth of antique glassware from the early 1900s that is irreplaceable. I've never had this issue with USPS.

I will never use Fed Ex to ship anything again.

I filed claims with the company.I hope they will attempt to make this right.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Turnaround Time
Customer service
Tracking Tool
Billing Practices
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Diversity of Products or Services
Additional Fees

Reason of review:
Bad quality
Product or service
Fedex Shipping
Review category
review #666856

Author wants to be contacted by the company. Learn more

Had an experience with Fedex? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Jul 22, 2015 #1010858

Your box has a UPS shipping label on it, meaning two things, you either A) Shipped it UPS and not FedEx, or B) You used an old worn out box that has been shipped multiple times, which is likely, judging by the wear on the box, the old writing and worn out adhesive on the joints.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Fedex. However, many companies do monitor reviews on our site.

You were reading a complaint about Fedex.
Filing a new complaint about