Virginia Beach, Virginia
0 comments
Not resolved

A woman found my package in the road, goggled my address and brought it to me, when fedex was called and complaint filed I was told the driver would be by to scan the box to show it was delivered.The driver lied saying he must have dropped it close to my house when he came by earlier to deliver it, the kind person found it on a busy road in the Hampton Roads area and drove several miles to bring it to me.

Related: Fedex - Nevada to Pennsylvania shipping

The company said it was just a honest mistake, I call it poor customer service, incompetent staff , no respect for others property.

Why do they think I will allow them to fix it with a scan, then it looks like there wasn't an issue.Companies like this should respect their customers but they find it funny, I will never knowingly use them again, complaint also filed with the company the product was ordered from.

Review about: Fedex Home Delivery.

Review #786966 is a subjective opinion of a user.

1.3
Customer service
Website
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Exchange, Refund and Cancellation Policy
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Diversity of Products or Services
PRODUCT OR SERVICE Fedex Delivery Service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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