Review about Fedex Home Delivery from Virginia Beach, Virginia

337 of 3090 Fedex reviews

A woman found my package in the road, goggled my address and brought it to me, when fedex was called and complaint filed I was told the driver would be by to scan the box to show it was delivered.The driver lied saying he must have dropped it close to my house when he came by earlier to deliver it, the kind person found it on a busy road in the Hampton Roads area and drove several miles to bring it to me.

The company said it was just a honest mistake, I call it poor customer service, incompetent staff , no respect for others property.

Why do they think I will allow them to fix it with a scan, then it looks like there wasn't an issue.Companies like this should respect their customers but they find it funny, I will never knowingly use them again, complaint also filed with the company the product was ordered from.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Billing Practices
Website
Diversity of Products or Services
Turnaround Time
Customer service
Exchange, Refund and Cancellation Policy
More

Reason of review:
Poor customer service
Product or service
Fedex Home Delivery
Review category
Shipping
review #786966

Author wants to be contacted by the company. Learn more

Had an experience with Fedex? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
337 of 3090 Fedex reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Fedex. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Fedex.
Filing a new complaint about
×