This is the first and only time I will use fedex. It has been an ordeal to send and receive a package through them.
The staff and management are completely useless and don't even know their own products. It is outrageous that such a big company hired these kind of people. The customer service is beyond anything you could imagine(worst). Every time you call them they do not answer and when you finally get through the answer to anything is that they are to busy.
You got to be joking... A piece of advice: do not bother sending through fedex Indonesia; you will be sorry
Reason of review: Poor customer service.