FedEx Reviews and Complaints
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23
Issues
resolved
4,224
Total
reviews
$2.2M
Claimed
losses
$2K
Avg
loss
420K
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views
What was your experience with FedEx?
Customers don't like
- Very poor customer service
- Delivery service
- Customer service
Customers like
- Nada
- No good
- Zilch
Total lack of customer service, constant misdeliveries or lost deliveries and a system that is so inept it should be shut down. There is absolutely nothing good to say about this so-called delivery service. I always ask everything I buy online NOT to use this company...
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FedEx - Generally you normally expect a delivery company to deliver
FedEx smartpost is horrible.... I have thought this for a long time based upon delivery delays... But this time they straight up lost my package and cannot find it even through a trace at a center 50 minutes from my home....
7/11/18 - Receive email stating wine will be delivered the next day (we are in the tail end of a heat, if left in the heat it will be destroyed). 7/12/18 - at 6pm we realize the package never arrived and there was no door tag. On checking the website it said the...
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DO NOT USE FEDEX
FEDEX LOST MY PACKAGE AND NEVER CALLED ME BACK AND KEEP TELLING THE 1800 NUM 2 TELL ME THAT THEY ARE LOOKING FOR IT BUT THEY ARE REALLY NOT!!! THE MANAGER NEVER CALLED ME BACK.
My $100 frozen aloe juice was supposed to arrive Wednesday. Driver claims he cant find my address [despite the fact UPS FINDS IT ALL THE TIME, AND Fed EX FOUND IT BEFORE SEVERAL TIMES during 10 YEARS. Thanks to Fed EX website, could not speak to a human. Then FEDEX...
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My package which is a big box of 100 pcs of custom made planner covers was delivered to a wrong address since Thursday July 5. I call fedex everyday to follow up and was told over and over they are still trying to retrieve it because it was delivered to an Amazon...
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Once again I received an eMail notice of an attempt to deliver when no attempt was made. The delivery person silently left a tag on my door while I was in the room waiting for the package. This is the third time this year (all on Amazon deliveries - prime indeed... it...
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I use FedEx all the time to send specimens in . I would say half the time I call it’s fine . Except I have a hard time with communication. They tell me I can have a 3 hour window which is fine . Then another time they tell me that and ends up 7 or more hours . I call...
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This is the third package I have had trouble with. One driver delivered to neighbor and she was out of town, so I filed a complaint with retailer who sent me a duplicate. Two days later my neighbor came over with the package which had been on her front porch for 8...
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Similar to FedEx
I stayed home on Saturday waiting for an important package that required a signature. while in the bathroom I heard the door bell. before i could get to the door ( less than 1 minute the truck drove off and left a tag that they would redeliver on Tuesday. I immedettly...
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