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I have had many issues with FedEx in the past from delivery exceptions like I was not available ( but that is always what these drivers say) or the business is closed (smh). Not delivering and asking you if you want it shipped back to the shipper and if informed that I...
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2.5
I didn't like
  • Package getting lost
  • Late packages
#1305468
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FedEx is HORRIBLE! They don’t knock and attempt to deliver. They take it to the apartment office and CLAIM nobody was at home. Today I watched the screen change to say package was delivered at 3:20 PM. It was 3:21. I go to the door and NO PACKAGE. I knew nobody had...
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1.5
I didn't like
  • Delivery service or attitude when you are dissatisfied
#1305174
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Not sure how someone can have a weather delay in mid July when the weather is 75-80 degrees and sunny. No rain, no snow, no bad weather for weeks and I see on my tracking for the package that it sits with Fedex 100 miles from my home in their facility with their excuse...
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3.0
#1304695
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Total lack of customer service, constant misdeliveries or lost deliveries and a system that is so inept it should be shut down. There is absolutely nothing good to say about this so-called delivery service. I always ask everything I buy online NOT to use this company...
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#1304093
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FedEx - Generally you normally expect a delivery company to deliver

FedEx smartpost is horrible.... I have thought this for a long time based upon delivery delays... But this time they straight up lost my package and cannot find it even through a trace at a center 50 minutes from my home....
1.1
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Website
#1304051
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7/11/18 - Receive email stating wine will be delivered the next day (we are in the tail end of a heat, if left in the heat it will be destroyed). 7/12/18 - at 6pm we realize the package never arrived and there was no door tag. On checking the website it said the...
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1.8
#1303193
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I followed my freight delivery for days and was told for one week it was to be delivered today. When I was told delivery was to be put off for three days I was shocked. Your excuses are pathetic....deliver as promised! I do not understand that your deliveries are...
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2.0
#1303084
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DO NOT USE FEDEX

FEDEX LOST MY PACKAGE AND NEVER CALLED ME BACK AND KEEP TELLING THE 1800 NUM 2 TELL ME THAT THEY ARE LOOKING FOR IT BUT THEY ARE REALLY NOT!!! THE MANAGER NEVER CALLED ME BACK.
1.0
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1302631
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My $100 frozen aloe juice was supposed to arrive Wednesday. Driver claims he cant find my address [despite the fact UPS FINDS IT ALL THE TIME, AND Fed EX FOUND IT BEFORE SEVERAL TIMES during 10 YEARS. Thanks to Fed EX website, could not speak to a human. Then FEDEX...
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#1302502
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My package which is a big box of 100 pcs of custom made planner covers was delivered to a wrong address since Thursday July 5. I call fedex everyday to follow up and was told over and over they are still trying to retrieve it because it was delivered to an Amazon...
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1.0
#1302342
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