Fedex Reviews and Complaints
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22
Issues
resolved
4,121
Total
reviews
$2.2M
Claimed
losses
$2.1K
Avg
loss
390K
Page
views
What was your experience with Fedex?
Customers don't like
- Very poor customer service
- Delivery service
- Customer service
Customers like
- Nada
- No good
- Zilch
Waiting for a delivery all day yesterday cause after all it said it was on the truck out for delivery. This item cannot get wet and it’s pouring outside. Every vehicle that came down my road I’m looking out the window. At 7:00 pm l checked my phone said carrier delay....
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Ordered a cat kennel last week because I've got a new cat that might not get along with my others. It was supposed to be here the day before yesterday. It kept coming up on my phone that it was out for delivery and then it never arrived! This is the second time this...
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I liked
- Used to be on time
I didn't like
- Not getting my packages days in a row
I've had 4 internet orders that were shipped through FedEx in the past 3 months. The first two were sent to the wrong house and I had to canvass the neighborhood to find out where they were delivered. The third order was damaged by them in transit. The fourth order, a...
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I didn't like
- Disinterest in helping
- Not delivering to the correct address
Fedex - Sucks
I specifically said to leave at back door. It's written on the box. They did Not. This order is my life, if this order gets stolen or damage. I will Die. I have a serious medical issue. Get some drivers Who Care. UPS IS WAY BETTER.
did not receive my package yet suppose to been here on may16,2018 its now may17,2018 still no packages this is the second time i have not got my packages both times it was money in the packages the 1st time mark wilson kept my package which had $1,000,000, in it yes...
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im a winner of the fedx contest i paid for my winnings on may 16,2018 the money never showed up on time or at all ,suppose to b here in ridgecrest calif on the 16th of may at 2pm but never got to me winnings is $150,000 ,i never got it i left messages with the person...
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Fedex - Very very rude and unprofessional customer service represent
called FedEx customer service around 6:11pm on 5-16-2018. I had concerns that a package was left at my front door and I was not at home. Tracking #780945107920. The customer service was very rude and did not care about my concerns is this the voice of FedEx? Very disappointed
recently a package was ordered that was delivered to the wrong suite number. Package is now lost, one employee saying it was sent back, another saying it was given to the wrong driver and is now lost, another saying it is still there. I open a claim, claim is denied...
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I liked
- Lower prices
I didn't like
- Horrible resolution for the mistakes fed ex makes themselves
I ordered shoes online on 4/26. I received tracking info that my package was scheduled to be delivered 5/1. No package, 5/2, tracking info says 'cannot locate recipient'. 5/3, it says ' awaiting additional delivery information from recipient'. Call FedEx, they say no...
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I didn't like
- Lied about package handling and do not perform
- That fedex isnt actually delivering my item
- Whole experience
Similar to Fedex
Fedex SmartPost isn't smart at all. I am not sure if the package will even arrive yet so I put the plus sign after the 9 days. I could have driven 15 hours to get the package and Fedex Smartpost has had it for nine days. Pretty sad. At this point Fedex is averaging...
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