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Frustrated at the poor delivery service from FedEx. I have been ordering from a calif. company for 2 years, and previously they used UPS but now have switched to FedEx. FedEx consistently misses their estimated delivery window and does not send updates to notify the...
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1.5
I didn't like
  • Consistently missed estimated delivery window
#1240928
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Had a package supposed to be delivered yesterday, was marked as out for delivery for over 12 hrs and finally at 8:01 pm the tracking updated to say "delivery exception: customer was not available/business closed", thats funny because I was home all day long and at that...
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1.0
I didn't like
  • Failure to deliver
  • Late packages
#1240917
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Fedex - Fed Up

Packages sit around more than they are in transit! Fedex and UPS should join together and name it FedUp!
1.1
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1238797
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4/20/18 the service was awful. Waited at home for package had to call FedEx to see where my package which was perishable item. They told me it was delivered and I informed them it couldn't have been for I was sitting home waiting for it. After 4 different people with...
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1.2
#1238181
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I paid for my item to be shipped to my address and left at my doorstep! Don’t leave a door tag on my door and write VOID on the signature sticker!!!! What kind of *** is this! I guess Fedex decides weather or not a package an be left on your doorstep even if the...
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#1238024
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Poor customer service at 3801 N Central Ave Phoenix 85012. The manager does not know how to use a scanner. He wouldn't give me a receipt for my package. He said the driver will scan the package. I left the store with my package and went to another location where the...
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1.0
I didn't like
  • Nasty attitude of the manager on duty
#1236477
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I shipped three packages each contained one photograph between two pieces of corrugated plastic i dropped at fed ex/kinko office.. Being less than a 3/4 inch thick each, fed ex converted actual weight of 1.2 lb and made it 6 lb, .7 to 1lb and .8 to 4lb, +fuel...
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#1235333
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Fedex were contracted by a US shipper to deliver items to me in the UK. They delivered the goods then sent an invoice for duty and tax which they said they had paid on my behalf - they also added an uninvited charge of £12 for the service. The shipper had paid Fedex a...
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1.0
Khulna, Khulna Division
I didn't like
  • Addition of spurious charges
#1234401
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I have had several run ins with fed ex employees and none are favorable. I have had packages literally dropped on the porch from waist level( i witnessed this myself), packages left in the parking lot of my apt complex instead of my front door because of the stairs,...
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1.0
I didn't like
  • Not doing what they said
  • Rude and inconsiderate drivers
  • Entire experience
#1233714
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FedEx ruined two packages
FedEx ruined two packages
FedEx ruined two packages
FedEx ruined two packages
I ordered two packages that were both delivered by FedEx. Both arrived damaged beyond repair and had to be returned. A DVD I ordered looked like it had been stomped on. When I opened the box, it literally started to fall apart. I also ordered a poster. It was messily...
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1.0
#1233653
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