Fedex Reviews and Complaints
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22
Issues
resolved
4,080
Total
reviews
$2.2M
Claimed
losses
$2.1K
Avg
loss
380K
Page
views
What was your experience with Fedex?
Customers don't like
- Very poor customer service
- Delivery service
- Customer service
Customers like
- Nada
- No good
- Zilch
Frustrated at the poor delivery service from FedEx. I have been ordering from a calif. company for 2 years, and previously they used UPS but now have switched to FedEx. FedEx consistently misses their estimated delivery window and does not send updates to notify the...
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I didn't like
- Consistently missed estimated delivery window
Had a package supposed to be delivered yesterday, was marked as out for delivery for over 12 hrs and finally at 8:01 pm the tracking updated to say "delivery exception: customer was not available/business closed", thats funny because I was home all day long and at that...
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I didn't like
- Failure to deliver
- Late packages
Fedex - Fed Up
Packages sit around more than they are in transit! Fedex and UPS should join together and name it FedUp!
4/20/18 the service was awful. Waited at home for package had to call FedEx to see where my package which was perishable item. They told me it was delivered and I informed them it couldn't have been for I was sitting home waiting for it. After 4 different people with...
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I paid for my item to be shipped to my address and left at my doorstep! Don’t leave a door tag on my door and write VOID on the signature sticker!!!! What kind of *** is this! I guess Fedex decides weather or not a package an be left on your doorstep even if the...
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Poor customer service at 3801 N Central Ave Phoenix 85012. The manager does not know how to use a scanner. He wouldn't give me a receipt for my package. He said the driver will scan the package. I left the store with my package and went to another location where the...
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I shipped three packages each contained one photograph between two pieces of corrugated plastic i dropped at fed ex/kinko office.. Being less than a 3/4 inch thick each, fed ex converted actual weight of 1.2 lb and made it 6 lb, .7 to 1lb and .8 to 4lb, +fuel...
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Fedex were contracted by a US shipper to deliver items to me in the UK. They delivered the goods then sent an invoice for duty and tax which they said they had paid on my behalf - they also added an uninvited charge of £12 for the service. The shipper had paid Fedex a...
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Khulna, Khulna Division
I didn't like
- Addition of spurious charges
I have had several run ins with fed ex employees and none are favorable. I have had packages literally dropped on the porch from waist level( i witnessed this myself), packages left in the parking lot of my apt complex instead of my front door because of the stairs,...
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I didn't like
- Not doing what they said
- Rude and inconsiderate drivers
- Entire experience
Similar to Fedex
I ordered two packages that were both delivered by FedEx. Both arrived damaged beyond repair and had to be returned. A DVD I ordered looked like it had been stomped on. When I opened the box, it literally started to fall apart. I also ordered a poster. It was messily...
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