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Junior Reviewer
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I am amazed with the lack of competence of their staff. A whole week I've been trying to ship a hazmat package with no luck. Spoke to 15 different people from different departments over the phone, and not one gave me the proper information on how to ship that package....
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3 comments
#2201466

FedEX is fraud I faced loss of 300k INR they fools bills each shipment in measurements of 10 and 20 times FedEx India Is CONNING customers where Executives are Thief, fraud and corrupted.

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Featured
ID
#2772388 Review #2772388 is a subjective opinion of poster.
Location
Hurst, Texas
Cons
  • Disinterest in helping
  • Incompetent personnel
  • Bad information
Loss
$220
Preferred solution
NA
Most helpful review
I order car parts online alot. IN the last year I have only received parts shipped fedex on 3 occasions. The first time their website tracking info said my package would arrive on a Saturday. I was pretty happy because I thought it was going to take until Monday. Well...
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119 comments
#2063687

I have similar experiences with this company.

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ID
#181048 Review #181048 is a subjective opinion of poster.
Location
Issaquah, Washington
Service
Fedex Delivery Service
Loss
$1

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New Reviewer
FedEx - Complaint
Yesterday, 6/26/2022, I was expecting a Solo Fire Pit to be delivered to my address 13 North Shore Rd Windham, New Hampshire. Late in the day my neighbor stopped by and asked if I was expecting a Solo Fire Pit and told me that there was one sitting on the side of the...
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ID
#3710899 Review #3710899 is a subjective opinion of poster.
Location
Windham, New Hampshire
Cons
  • Ignored delivery instructions
Preferred solution
Apology

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Verified Reviewer
New Reviewer
Hello, I have recently seen that FedEx India is charging 10 and 20 times of Volumetric measurement than actual. My Account manager and sales team said it can be mistake of Scanning machine in Mumbai/Thane and they can not do anything about it. even i have the video and...
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ID
#3703500 Review #3703500 is a subjective opinion of poster.
Cons
  • Corrupted system
  • Thief executives
  • False measurements
Loss
$2800
Preferred solution
Remove all false charges and Find the executives who are responsible for this. And make sure it never repeats in future.

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Verified Reviewer
New Reviewer

Second time in 2 weeks that a time sensitive package was not delivered.

FedEx - Second time in 2 weeks that a time sensitive package was not delivered.
Package not delivered, notifications said it was on the truck. It was to be kept cool! When I called because it did not come they lied and said it didn't make it to the truck! But it showed it did. When I told him that they removed that! I did take a picture for my records! Very unprofessional ! Very dissatisfied ! Will not use FedX again!

User's recommendation: DO NOT USE FED X.

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ID
#3702938 Review #3702938 is a subjective opinion of poster.
Location
Thibodaux, Louisiana
Preferred solution
Deliver product or service ordered

Lost or stolen

I called your FedEx costumer rep. He was not helpful at all, gave me a Nonsense about calling the bass pro shop . Now I have to wait much longer for my package, FedEx you suck

User's recommendation: Don't use FedEx, use ups or usps.

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ID
#3702061 Review #3702061 is a subjective opinion of poster.
Location
West Sacramento, California
New Reviewer

Blocked garage from delivery

After being on the phone with Walmart, Fed Ex, and Pilot nothing was resolved. Over four hours on the phone being hung up on and completely disrespected. This will not happen again, I will take my buy and money elsewhere. I will also spread the word about my experience.
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ID
#3700074 Review #3700074 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$65
Preferred solution
Let the company propose a solution
New Reviewer

Shipping cost in information

Customer support was good, FedEx sucks because I paid 50 dollars extra for shipping and my package wont come in til tomorrow. I need my package before tomorrow, thats why I paid 50 DOLLARS extra

User's recommendation: Don’t buy extra shipping.

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1 comment
#2201467

FedEX is fraud I faced loss of 300k INR they fools bills each shipment in measurements of 10 and 20 times FedEx India Is CONNING customers where Executives are Thief, fraud and corrupted.

ID
#3699210 Review #3699210 is a subjective opinion of poster.
Location
Winchester, Tennessee
Pros
  • Company i purchased from
Cons
  • Inaccurate tracking
Loss
$50
Preferred solution
Price reduction
New Reviewer

Resolved: Great Customer Service

Update by user Jun 23, 2022

This a positive review of Driver Javonte James in South Windsor CT location.

Original review posted by user Jun 23, 2022
Employee/Driver Javonte James out of FedEx South Windsor, CT location initially did not find our package on his delivery truck, however continued to search while delivery, I believe he went back to South Windsor, found the package then deliver to us the same afternoon and offer to put the heavy package in my garage along with being very polite. Good Attitude, a good representative of FedEx. Bob Haggerty Tolland CT
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Resolved
ID
#3699159 Review #3699159 is a subjective opinion of poster.
Location
Rockville, Connecticut
New Reviewer

It’s sucks

I need to talk to someone but all I hear is some robot that isnt helping me at all. I NEED HELP AND THIS ISNT HELPING. IVE PAID 50 DOLLARS FOR EXTRA SHIPPING AND ITS GETTING DELAYED.
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1 comment
#2201468

FedEX is fraud I faced loss of 300k INR they fools bills each shipment in measurements of 10 and 20 times FedEx India Is CONNING customers where Executives are Thief, fraud and corrupted. Even i have proofs such as video and photos.

ID
#3699128 Review #3699128 is a subjective opinion of poster.
Loss
$25
Preferred solution
Price reduction
New Reviewer

Complaint m

Take your money never deliver important documents in time you pay money to get it delivered on time 3 day delay
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ID
#3696450 Review #3696450 is a subjective opinion of poster.
Location
Bloomington, Indiana
Loss
$31
Preferred solution
Full refund
New Reviewer

Delivery problem

Fed ex is scaming Amazon customers with bogus returns, need help to make official written complaint..
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ID
#3696416 Review #3696416 is a subjective opinion of poster.
Location
Plymouth Charter Township, Michigan
Cons
  • Bad customer service
  • Lack of resolution
  • Disconnected me rather than deal with a problem
Loss
$500
Preferred solution
Proof of return to sender refused delivery.

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Verified Reviewer
New Reviewer

Complaint

FedEx - Complaint
Update by user Jun 22, 2022

Absolutely nothing done about package delivered to wrong address

Original review posted by user Jun 22, 2022
Consistantly drops packages off at the wrong house. If the driver says it was delivered, its his word against yours. Fedex wont do anything about it.

User's recommendation: Don’t use Fedex. UPS or postal service.

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ID
#3695298 Review #3695298 is a subjective opinion of poster.
Location
Decatur, Indiana
Cons
  • Consistenty delivers to wrong address
Loss
$165
Preferred solution
Deliver product or service ordered
New Reviewer

Multiple lost packages

FedEx customer service employs flowery verbage like "misdelivered" in an obvious attempt to disguise the fact they cannot deliver a package. Clearly FedEx must be overwhelmed with delivery issues, one simple timely phone call to the offending driver would immediately resolve perpetual nonsense. Offshore boiler rooms fielding calls only adds to the ignorance and gross mismanagement of this too big to fail manure box.

User's recommendation: The USPS priority mail system has never lost any of my shipments.

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ID
#3693321 Review #3693321 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

To see how to get my package and where to pick it up at what store

You all sent me a text about a package you all tried to deliver but no one was home and I need to know where to pick it up from your company the location
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ID
#3693138 Review #3693138 is a subjective opinion of poster.
Location
Staunton, Virginia
Loss
$25
Preferred solution
Deliver product or service ordered
New Reviewer

An empty box was delivered

An empty box was delivered and we were asked to sign for it eventhough it was supposed to be a product from Apple. Now a week later, no one is accepting responsibility for the loss or secure a replacement for the watch. I keep waiting for someone to step up and reimburse me for my loss before I will order another watch.

User's recommendation: Don't sign anything until you have the product in your hand.

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1 comment
#2201469

FedEX is fraud I faced loss of 300k INR they fools bills each shipment in measurements of 10 and 20 times FedEx India Is CONNING customers where Executives are Thief, fraud and corrupted. Even i have proofs such as video and photos.

ID
#3693018 Review #3693018 is a subjective opinion of poster.
Location
Normal, Illinois
Loss
$49
Preferred solution
Apology

Missing Package

It never fails every time I have a delivery and they have to use fedex it is an issue. I wish I did not have to use them.
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ID
#3692391 Review #3692391 is a subjective opinion of poster.
Location
Atlanta, Georgia

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