FedEx Reviews and Complaints
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23
Issues
resolved
4,265
Total
reviews
$2.2M
Claimed
losses
$2K
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loss
430K
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Customers don't like
- Very poor customer service
- Delivery service
- Customer service
Customers like
- Nada
- No good
- Zilch
FedEx - Horrible!
Package sent Aug 2 was supposed to be here Aug 9 or sooner. Called customer service got a foreigner I barely understood was told it would be here Monday,called again now told Tuesday. No accountability whatsoever! Ceo should be FIRED!!!!!
FedEx - Epic Fail delivery service
This is the slowest delivery service in history transit times are extremely long package gets with in 11 miles from destination then don’t move for days why any company would use this service if you can call it a service USPS would be much better service times
waited entire day for a FedEx package that needed a signature. FedEx driver shows up at my house and is in my driveway for 5 minutes. He never leaves the truck! Then he updates status to I am not home while I am in the driveway waiting for him to hand me the package! I...
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I didn't like
- Terrible customer service no follow through lie to customer
FedEx - Inappropriate and dishonest driver
Driver refusing to deliver packages because homeowner became angry and cursed when told driver to not come down wet driveway and driver ignored request. Driver has lied about interaction to the point of slander. Consistently returns packages without calling me.
Eagle River, Wisconsin
Ive had problems with fedex for awhile now. They deliver in my area usualy before noon. They hold my packages until last minute. So after they already deliver in my area they come back here later to deliver my package. Now i can maybe understand if i ordered things...
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FedEx - Lost damn item
*** Fed sucks ex !!! Said my item would be delivered Tuesday then all of sudden tracking stops where it was last at 2 days later no information people lying and *** !! Honestly i think someone saw my package & stole it !! Fedex is a joke !!! Like the 4th time they have screwed up my package but is they last time
Monday morning a company i am dealing with sent a package overnight to me. Unfortunately this package was sent requiring a signature. The shipper and myself spoke to different fed ex employees on Monday shortly after being sent to resolve the matter. They both...
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mr.fantasy
same here had to cancel order from macy's, let macy's deal with fed *** they picked them, I will NEVER NEVER EVER be abused by fed *** AGAIN.
Anonymous
That complaint is far too long to read in its entirety. I spent 4 decades as a material expeditor and purchasing agent for a major electrical manufacturing company and you hav...
I didn't like
- I never got packages
- Lied to by 5 people on your staff
- Literally every part of this experience was painful
Where do I begin. Long story short I have been waiting 12 days and still no package. I got a notification that delivery would be made on certain day and to be there to sign. Took off work to sign and no package came. Spoke to customer service and they said it could be...
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Their driver refuse to place packages in a secure area we have asked them to place them in. The shippers both private and companies like Chewy have also asked and complained. Packages have been stolen and damaged. FedEx refuses to fix the problem. Now the drivers...
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Marilyn
When a pkg. is left by FEDEX in the front of the house on a step, porch, etc. it is very easy for it to be stolen. As customers, how are we to know a pkg. is left for us when ...
h.kitchener
The solution is to contact the sender of the packages and report damage(s) to packages and/or missing and that you will not be paying for something not received or unusable. P...
Similar to FedEx
FedEx - Shitty service
Ordered a car part online for 200$ through a guy who used fed ex smartpost package came all smash and torn part was unable to be used because a piece snapped off mind you that this piece was pure metal never again am I going to order a part through this postal service
I've had way to many bad experiences with fed ex! They are the WORST of all carriers by far!!!!