Total lack of customer service, constant misdeliveries or lost deliveries and a system that is so inept it should be shut down. There is absolutely nothing good to say about this so-called delivery service. I always ask everything I buy online NOT to use this company...Read more
FedEx - Generally you normally expect a delivery company to deliver
FedEx smartpost is horrible.... I have thought this for a long time based upon delivery delays... But this time they straight up lost my package and cannot find it even through a trace at a center 50 minutes from my home....
7/11/18 - Receive email stating wine will be delivered the next day (we are in the tail end of a heat, if left in the heat it will be destroyed). 7/12/18 - at 6pm we realize the package never arrived and there was no door tag. On checking the website it said the...Read more
DO NOT USE FEDEX
FEDEX LOST MY PACKAGE AND NEVER CALLED ME BACK AND KEEP TELLING THE 1800 NUM 2 TELL ME THAT THEY ARE LOOKING FOR IT BUT THEY ARE REALLY NOT!!! THE MANAGER NEVER CALLED ME BACK.
My $100 frozen aloe juice was supposed to arrive Wednesday. Driver claims he cant find my address [despite the fact UPS FINDS IT ALL THE TIME, AND Fed EX FOUND IT BEFORE SEVERAL TIMES during 10 YEARS. Thanks to Fed EX website, could not speak to a human. Then FEDEX...Read more
My package which is a big box of 100 pcs of custom made planner covers was delivered to a wrong address since Thursday July 5. I call fedex everyday to follow up and was told over and over they are still trying to retrieve it because it was delivered to an Amazon...Read more
Once again I received an eMail notice of an attempt to deliver when no attempt was made. The delivery person silently left a tag on my door while I was in the room waiting for the package. This is the third time this year (all on Amazon deliveries - prime indeed... it...Read more
I use FedEx all the time to send specimens in . I would say half the time I call it’s fine . Except I have a hard time with communication. They tell me I can have a 3 hour window which is fine . Then another time they tell me that and ends up 7 or more hours . I call...Read more
This is the third package I have had trouble with. One driver delivered to neighbor and she was out of town, so I filed a complaint with retailer who sent me a duplicate. Two days later my neighbor came over with the package which had been on her front porch for 8...Read more
I stayed home on Saturday waiting for an important package that required a signature. while in the bathroom I heard the door bell. before i could get to the door ( less than 1 minute the truck drove off and left a tag that they would redeliver on Tuesday. I immedettly...Read more
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