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I've known my FedEx driver personally for over 7 years and is the nicest guy in the world. But is also beyond incompetent and has already delivered 3 out of 5 of my packages to the wrong address in just the past 3 months alone, and 4 out of those packages that were...
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2.3
#1228921
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I hade a package that was shipped Priority Overnight made its way from the shipper to Indianapolis IN and from there to the Newark NJ hub, for whatever reason got sent from Newark NJ back to Indianapolis IN instead of making its way to Moonachie NJ where it was suppose...
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2.1
#1228640
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Fedex - Incompotent

Business as usual for FedEx- total inability to deliver package 30 minutes away- so now they can return it to the sender in Tampa - 15 hrs away!! Take that ***
1.1
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1228263
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I have sat in the living room of my daughters home for 4 hours 2 consecutive days waiting for a package to be delivered. We were told by FedEx that it had been in our town for a week but not yet delivered. They finally made a feeble attempt to deliver it with no one...
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I didn't like
  • Nightmare customer service
#1226446
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Have a company in an office building in Louisville KY 40202. Fedex delivery person too lazy to come up to my office to attempt delivery of critical computer components. Asks guard at the front desk to accept it for us and of course says no. Driver returns components to...
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I didn't like
  • Dismissive and not my problem attitude
#1226197
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Tracey Wheeler customer service manager needs to go on a course in customer service. My parcel couldn’t be delivered because they apparently had an incorrect telephone number. They had full address and postcode and it should have been delivered by 9am. There are 4...
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#1225944
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Fedex - Horrible

I Had a package which had to be signed for due 3/31/18 I had the code to enter on my condo bldg. Driver never entered bldg Said I was not home. Had to wait for next attempt at delivery on 4/3/18. Had code on door to enter Driver never used code and said I was not home. Had $1400 shipment returned to seller and told seller of my experience. Seller didn’t care. Won’t use seller or Fedex again
#1225907
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If I order ANYTHING from ANYWHERE in the nation it has to route through SLC/UT, the BLACK HOLE. I live 3 hrs away. Stuff will just SIT and SIT there and NOT move. Then it will show a delivery date and it NEVER comes, it takes TWO days to go the LAST 3 hrs. It doesn't...
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BogusCommonBuzzard
BogusCommonBuzzard

How hard is it to update the tracking to the RIGHT info? Why is it always promised then changed to include another day. Something is seriously WRONG in that distribution ctr t...

1.0
I didn't like
  • Fed-ex shipping
#1223434
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SHIP AT YOUR OWN RISK! FEDEX INSURANCE IS A SCAM. They do little to nothing to investigate your claim and then deny you with an unsigned form letter and with no explanation as to why. WHAT A FRAUD. They took weeks to reply, never gave a specific reason why the claim...
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2.3
I liked
  • Ease of tracking
#1223304
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I purchased 1lb of wax $29.00 C from lake Katrine NY FED EX charged $26.42 to deliver to Ontario Can. Then Fed Ex sends a invoice #2-342-45477 after deliver to me for $15.18 advancement fee. For a total of $42.00 FedEx delivery charge on a $29.00 product that weighed 1...
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Anonymous
Jud

Not fair

#1223094
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