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Today ,6/6/18, one of your genius delivery people tried to stuff a 50 pound box into a 20 pound delivery box.It is a drop box that I provide if the driver does not want to drive up to the house or we are not home.In the process he/she managed to tear the lid off my 2 x...
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1.0
I didn't like
  • Poor delivery practices-very poor
#1273782
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Awful, fedex policies are just ridiculous

I sent two boxes from miami to chicago (one of them was really heavy, weighing 86 pounds). I sent them on may 27th but needed them for later since I was moving and my apartment wasn't ready yet. I paid almost $400 to get the delivery done and then when I get to Chicago they charged me $200 to get the boxes to my apartment! $600 for the just two boxes... I'm never using fedex ever again.
2.6
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
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Product or Service Quality
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#1271795
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I ordered a package. Their tracking said it would arrive Friday by the end of Day. Then they toil me it would be Saturday by the end of day. Now they say Delivery date pending. Are they afraid the will melt in light rain ? The package is at their local facility. Why is...
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1.0
#1270498
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Usually my experience with FedEx has been very good and I used to trust the company's service a lot. However, my perception changed with today's experience. I went in to the local FedEx in my neighborhood (626 E Michigan Ave, East Lansing, MI 48823). I tried to print...
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#1270469
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If my delivery was scheduled to be the last delivery, it would have been nice if you told me in fact that it would not be delivered until 8 pm or after as I wasted a entire Saturday - ridiculous, I couldn't leave for a second waiting around to discover I was scheduled...
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2.7
I didn't like
  • I should have been given a time window
#1270395
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SOMETHING gets srewed up with it. It shows up at the hub in the morning, it will get a status update out for delivery and later in the day, it will say its back at Upper Malboro Scheduled for the next deliver day which is usually 2 days later. I am only a few miles...
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1.0
I didn't like
  • Being lied to and deceived about deliveries
  • Fake attempts to deliver packages
#1270368
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Fedex - Delivery date is a lie!

Fedex delivery schedule date keeps changing. In one day it changed twice from being deliver and Saturday to 4 days later. Never had this problem with UPS or USPS. Now i don't even know it 4 days won't chage to 8 days.
#1269843
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First, I read on their website that you could see estimated delivery windows if you sign up for their FedEx Shipment Manager. I was expecting an extremely important package that required signature so I wanted to make sure I didn't miss it. So, I attempted to sign up...
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2.5
I didn't like
  • Way they handle shipping
  • Way their account verification works
  • Unprofessional service
#1269427
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Second Fed Ex Smart Post to get lost. The package tracked for one day and stopped tracking. Shipped 5-17 and expected by 5-25-18. As of June the 1st its lost. Its been in transit for 15 days. CS says they have no updates. On a normal shipment they will deliver it to a...
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#1268895
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I had equipment repair parts needed for my business to operate shipped last week and Fed X tracking number 772328849995 said it was to be delivered on Saturday, no signature required. I had it shipped to a friends house / shop in the country for security from theft...
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#1268410
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