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I received a delivery of food on a wooden pallet 2 weeks ago. I asked the driver, what do I do with the pallet after I unload my property. He advised to contact the office, and someone will pick it up when they're in the neighborhood. I did so this morning (2-1-18),...
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1.0
#1180786
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Online tracking says delivered--I was home all day & they never came. Turns out they delivered to another street. Had the audacity to ask me to go pick up a very heavy pkg. I refused. Tried for hours to get online or ph. customer service to resolve. Have had MANY...
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Anonymous
Eric

Quit your bitchin' or you next package might get "lost" in transit...........Eric S. FedEx Service RepresentativeHalethorpe, MD

1.0
I liked
  • Nada
I didn't like
  • Slow customer service
  • Continual poor service--failure to deliver to correct address
  • Runaround in reaching fedex via phone or email
#1180108
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Terrible 'ground' service. They come by your house, leave a note, then return to your house without notice and then when you call, they tell you they came by 3 times (we have one notice). Best part, they don't have to, nor do they tell you when they are coming back....
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1.9
I didn't like
  • Lack of customer service and caring
#1178637
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What has happened to FedEx? My pkg was sent overnight last Thursday. I received a notice that it would arrive by 8PM Friday. They failed to deliver. Nothing was sent on Saturday. I spoke to a representative on Sunday and I was told it would arrive by 10AM Monday....
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1.0
I didn't like
  • No sense of urgency
#1178508
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I had a shipment of frozen cooked lobsters shipped, by Fedex, to Coquitlam BC, on Dec.21,2017. The lobster arrived at he Fedex facility in Mississauga at 1:37 am on Dec.22 and then, according to the Fedex trace was in transit for 9 hours and 41 min. The next trace step...
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1.5
I didn't like
  • Refusal to take responsibility
  • Poor tracking
#1178390
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i bought some items from over sea about £40 . fedex send me the items and 3 weeks later they send me the invoice 15 pound for custom tax. i call the customer service they said they dont care if i received the items i have To pay the custom charge they even didnt...
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Anonymous
Gwyllum

You are completely misguided.Your argument is with the Government, not the messenger.Good luck on that one.

#1177616
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My package arrived at my local distribution center on Friday at 4pm. It will not move until Monday at 8am when it goes to my local post office, to be sorted and set for delivery on Tuesday. I could have gone to the Fedex distribution center on Friday and picked the...
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1.0
#1177464
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Absolute garbage company. These idiots deliver mon-fri around 1pm demanding a signature. 1st day i called, lady says sign the door tag. Next day they left a new door tag and the customer rep told me has to be in person. I explained how stupid that is, to demand...
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#1177188
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I am trying to get pregnant. Time is of the essence, so I paid $300 to FedEx to have them priority overnight a sperm donor sample from CA to MN. Not only did it not arrive the next business day, but when I called, I was met with uncaring, uninformed, uninterested...
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1.0
I didn't like
  • Fedex staff
  • Delivery service
  • Absolute awful company
#1176913
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Fedex - Pissed customer

I’m still waiting on my medication to be delivered,Call Customer Service,they claimed the driver came by to attempt delivery,All lies! 3days later still no medication! I will never use fed ex again!
1.0
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Additional Fees
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Website
#1175114
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