Not resolved
Customer service

Who is Mr. Smith and how do I contact him?

FEDEX ran into my house a month ago and no one is responding to me or addressing the situation. I’ve called, my contractor has called, no one is responding. Meanwhile, my roof sits broken due to the driver that ran into it.

Julia Silva doesn’t help, Makeba with Atlanta Customer Advocacy doesn’t help, and Fidelia Martinez (insurance rep) won’t return my phone calls or follow up. I may end up contacting insurance commission and my own insurance company to handle this.

Product or Service Mentioned: Fedex Vehicle Driver.

Reason of review: Poor customer service.

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