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paid for express shipping only to miss the delivery guy.customer service gal was so unhelpful, she rudely insinuated since i did not pick up the phone on time, missing the delivery was my fault.

don't get this sort of customer service from other shipping companies like ups or dhl. fedex needs serious lessons in politeness.

paid for express shipping only to miss the delivery guy. customer service gal was so unhelpful, she rudely insinuated since i did not pick up the phone on time, missing the delivery was my fault.

don't get this sort of customer service from other shipping companies like ups or dhl.fedex needs serious lessons in politeness.

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cohena2
#377452

Why is it Fedex's fault that YOU missed the delivery guy.You want them to be held accountable for YOU missing the delivery guy?

How is that their fault?Please explain.

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