I have seen the way customers treat Fed Ex delivery personnel, really rotten. All of you are ordering furniture, trampolines, tires, rugs all at 100 + pounds and I witnessed a customer telling a Fed Ex person to bring it in and set it up.
They are NOT furniture movers. Did you know they are independent contractors for Fed Ex, Fed Ex does not own the vans you see for ground or home delivery. Fed Ex takes advantage of these contractors whom are in the heat 12+ hrs a day carrying these heavy packages for cents on the dollar. Be glad you got 3 attempts bud, you know your package is coming, be there to get it or go pick it up you do not have the common courtesy to be there to receive it.
It costs the independent contractor time and gas which "Fed Ex" does not help with to get your package to you. Take responsibility!