Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

This company takes 7 days to deliver a package that is next state over. They will let packages sit in main hub instead of sending it out or letting a person pick it up 30 minutes from destination address.

I myself have used the other company who Im sure has inner issues, but they put great effort in doing the job that they are hired for, been using them for over 6 yrs in my experience have only 2 issues, which resolved same day.

I do not know the inner workings I can only base this opinion on what I have dealt with being end user. I would not recommend this carrier to anyone.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $80.

Preferred solution: Deliver product or service ordered.

I didn't like: Not letting me pick up my package from facility, Failed delivery service.

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