I just left a Kinko FedEx office in Westlake Texas. I have seen a decline in the store for sometime - but today made me realize that they had sunk to the lowest quality they can get away with.
I was first 'helped' by a couching squeezing woman that checked out two people before she tried to work on my job. When the print came out badly - she called in a surly defensive "expert" - who still couldn't solve the problem.
I don't mind the problem - I do mind the infection and the lousy attitude. FEDEX - you now have this lot attached to your name!