A client in Singapore requested samples to be sent using their account with Fed EX. The client then refused to pay Fed Ex who re- Invoiced us for the delivery charges. Even though the paperwork was fraudently signed by Fed Ex empoyee when collected, letters were sent,phone calls made,local branch visited,Fed Ex instructed solicitors to issue Court Proceedings and due to a technicality the Court decided in favour of Fed Ex.
All should be aware that even if you are correct in your dispute,unless you are prepared to engage Solicitors and spend money defending yourself(more than the disputed amount) Fed Ex and their Solicitors will go for you and costs.
My advice, find another carrier and refuse to to even allow collections by them.
Product or Service Mentioned: Fedex Account.
Monetary Loss: $525.